You get hired and go to the orientation where you receive the Employee Handbook. You get all the rules, policy and procedures-it has all of the information you will need to be successful on your job. Right? At your orientation, HR doesn’t mention all the stuff that can’t be written down-hidden rules.
Hidden rules is the information that isn’t written down, but you are expected to know. They are cues that let you know whether you belong to a group or whether you don’t. Break the rule and no one may tell you what you did wrong.
To understand the hidden rules in your workplace, it will be important to observe and listen to your co-workers and to watch how they behave.